Privacy policy

Last updated: 19 October 2026

Who we are

PartsNation.Pk operates this online auto-parts store on Shopify. This policy explains how we handle information when you visit our website, place an order, subscribe to updates or contact us.

Information we collect

We collect information you provide, including your name, phone number, delivery address, email address if supplied, order details and customer-support messages. When you use the website, Shopify and its service providers may collect technical information such as your device, browser, IP address, cookie identifiers and pages visited.

How we use information

We use information to receive and confirm orders, arrange deliveries, communicate about products, investigate order problems, process returns, maintain business records, prevent misuse and operate and improve the store. If you subscribe to marketing updates, we use your contact details for those updates. You can unsubscribe using the link in an email or contact us.

Bank deposit payments

We currently accept payment by bank deposit. We use the order reference and payment confirmation you provide to verify payment and process your order. We do not ask for or process card details through our checkout. If a refund is approved, we will agree a refund method with you and use only the information needed to arrange it.

Who receives information

We share information needed to operate the store with Shopify, delivery providers and other service providers supporting order handling, communications, website security and store operations. For example, a courier needs your name, phone number and delivery address to deliver an order. We may disclose information where required by law or to address fraud, security incidents or legal claims. Service providers may process information in countries other than Pakistan.

Cookies and third-party services

Shopify uses cookies and similar technologies to keep the cart and checkout working, maintain preferences and support security and store analytics. Browser settings let you manage cookies, although blocking essential cookies can prevent parts of the store from working. When you follow a WhatsApp link, WhatsApp handles information under its own privacy policy. Read Shopify's privacy policy for information about Shopify's data practices.

Shopify services

Shopify hosts the store and processes information to provide and improve its services. Certain enhanced Shopify features may use information from interactions with this store, other merchants and Shopify for personalisation and advertising. For those purposes Shopify is responsible for its processing. You can learn more and submit requests through the Shopify Privacy Portal.

Retention and security

We retain personal information for as long as needed for the purposes described here, including order administration, resolving disputes and applicable record-keeping obligations. We use the protections available through our store systems and restrict information to those who need it. No online system can guarantee absolute security.

Your requests

Contact us to ask about access, correction or deletion of your personal information, or to withdraw from optional marketing. We may need to verify your request and may retain information required for outstanding orders, disputes or legal obligations. Do not send payment passwords, PINs or one-time codes.

Contact and updates

For privacy questions, message PartsNation.Pk on WhatsApp at +92 311 6061941. We may update this policy when our services or data practices change. The date above identifies the latest update.